If you are using Unity, you can use the sign-in scene from the Unity plugin.Next, try signing into one of your sample projects.If you can sign in, that means that you were able to switch sandboxes and your test account has access to the sandbox.To troubleshoot, look at the Common Errors section below to find information about the error you are hitting. If you cannot sign in, then either the sandbox didn't switch properly or your test account does not have access to the sandbox.Try to sign into the Xbox app with your test account.You can type "Xbox" in the start menu and the icon will come up. Switch your sandbox following the instructions in the Switching your sandbox section.Create a test account that has access to the sandbox if you haven't already.Download the Xbox App if you don't already have it.If not, you may not be in the correct sandbox. If you can sign in, then you have successfully switched your sandbox. Make sure the switch sandbox operation was successful by signing into the Xbox app.That's why it's important to narrow down the root cause before investigating further.įollow this process to narrow the cause of the error you are seeing: There are many possible reasons why sign-in might not be working. Type "XblPCSandbox.exe ", where is the name of your sandbox (it is case sensitive).Open an GDK command prompt (you can type "GDK" in the start menu and it will find the Microsoft GDK Command Prompts folder).To switch your sandbox, follow these instructions: Instead, it is passed as a parameter to the XblInitialize method. SCID - This value is not specified in the nfig file.The MSAAppId can be either a GUID or hexadecimal value. MSA App ID - This corresponds to the MSAAppId value in your nfig.Note: You want the hexadecimal value, not the decimal value. Title ID (hexadecimal) - This corresponds to the TitleId value in your nfig.Select Xbox services > Xbox Settings section in the left navigation pane.To find the values for your TitleId, SCID and MSAAppId: Store ID - this corresponds to the StoreId value in your nfig.Package/Identity/Publisher - This corresponds to the Identity/Publisher value in your nfig.Package/Identity/Name - This corresponds to the Identity/Name value in your nfig.Go to the Identity details section and click the Show details link to expand the section. Select the Game Setup section in the left navigation pane.To find the values for your StoreId, Identity/Name, Identity/Publisher: You need to ensure the following IDs in your nfig are correct: This topic help you troubleshoot common sign-in and sandbox-related errors for your game, in your dev sandbox, on PC. Troubleshooting Sign-in and Sandbox Errors To maintain access all users should be migrated to Partner Center. Starting February 3rd 2022, all user permissions will be managed in Partner Center, any users that do not exist in the Partner Center user store will lose access to forums, secure documentation, and downloads.
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